Tyler Plesetz and I recorded a longer Beer 30 video on the importance of transformative change in the security ecosystem in order to mitigate the leading threats in the enterprise. About once a quarter I get a call from a company that has had a major compromise and I think, “if they had only done…X”. […]
I’m speaking at LAUNCH for Elmbrook schools on careers in technology. In this session I’ll be talking with two groups of 60 students on building a career in the technology space. Presentations occur on 12/10 and 12/16. Here is a bit about LAUNCH:
I’m presenting at the Technology Impact Summit in MN, WI, and IL. I’m covering topics of Business Impact from Technology and Cloud Adoption. Business Impact: Reality of business climate Transformation of business strategy Relationship between technology and business impact Social good and business benefit Types of impacts Cloud Adoption: Cloud adoption impact Cloud adoption steps […]
Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. Thank you for coming to my Microsoft Ignite talk on the ethical impact of AI and the practical steps we can make to improve the experience for everyone. A few links to have available are: fairlearn: A Microsoft template for […]
A big part of what Concurrency does is engage companies to bring about impactful customer experiences. As we’ve done these projects we grew a Ux practice focused on the user experience, the way that people interact with a system. As we’ve thought about more however, the core goal is not just Ux, it’s Cx… the […]
I had the opportunity to sit down with Damon Sanchez and talk about the difference between User Experience (UX) and Customer Experience (CX). We talk about how understanding the customer journey is as important as understanding individual screens or interfaces. Great conversation, great topic, and great person.