I’m presenting at the Technology Impact Summit in MN, WI, and IL. I’m covering topics of Business Impact from Technology and Cloud Adoption. Business Impact: Reality of business climate Transformation of business strategy Relationship between technology and business impact Social good and business benefit Types of impacts Cloud Adoption: Cloud adoption impact Cloud adoption steps […]
Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. Thank you for coming to my Microsoft Ignite talk on the ethical impact of AI and the practical steps we can make to improve the experience for everyone. A few links to have available are: fairlearn: A Microsoft template for […]
A big part of what Concurrency does is engage companies to bring about impactful customer experiences. As we’ve done these projects we grew a Ux practice focused on the user experience, the way that people interact with a system. As we’ve thought about more however, the core goal is not just Ux, it’s Cx… the […]
I had the opportunity to sit down with Damon Sanchez and talk about the difference between User Experience (UX) and Customer Experience (CX). We talk about how understanding the customer journey is as important as understanding individual screens or interfaces. Great conversation, great topic, and great person.
Chapter 6. AI Principals in Practice Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. So, assuming a company agrees that it wants to implement a technology that leverages AI and decides it wants to do it ethically, for good, what’s next? How do we as practitioners of AI […]
Monday, October 21st I’ll be speaking at Marquette University’s career night for the students of the Business School as part of the LEAD 1050 academic and professional development class. Looking forward to participating in helping the students of the school prepare to engage in the business world in an impactful and ethical way. This is […]